...I tried again, was able to get on and was then told that I needed to authenticate my identity. I was asked several questions such as “What town did you live in when you lived on Pinewood?” Three of the four questions, while going back 18 years ago, were reasonable and I was able to answer. Then we came to a fourth question – “In the past you purchased veterinary insurance for your pet…What was the name of the pet?” I answered “none of the above” because I NEVER purchased health insurance for my pet(s). Since I answered “none of the above” I was given another question…”What was your former telephone number?” All the answers were for area code 803. I never lived in area code 803 and had to look it up on the internet. I never lived in the state. So…I could go no further. I called the Center and they told me that they were having systems issues and to try back.Read the rest here.
Tuesday, October 29, 2013
A lady describes her experience signing up online: